The first time you meet someone
The first time you meet someone, your first thought isn’t “How do they function?” it’s “How do they make me feel?” And when you’re asked about that person later, you describe their personality: “She’s relaxed, smart, witty. She makes me laugh.”
—https://medium.com/swlh/the-future-of-design-is-emotional-5789ccde17aa#.odo6dht6g